Blue Audi with snowy mountains in the background


When Audi Coral Springs began offering flexible payments with 熊猫电竞排名今日 at the end of 2019, Luan Nuriu welcomed the move. As service director for the Florida-based dealership, he liked how it gave customers another payment option when it came to getting their cars serviced. He didn’t realize how vital it would be in just a few months.

As people lost jobs and faced financial challenges due to the pandemic, he saw that partnering with 熊猫电竞排名今日 made a big difference for his business. 

“With 熊猫电竞排名今日, we have the ability to give people an option that many of them need now more than ever,” said Mr. Nuriu. “We had no idea what was coming, so I’m really glad we added 熊猫电竞排名今日 when we did.”

Pay-over-time with 熊猫电竞排名今日 lifts order values

The average order value (AOV) on sales with 熊猫电竞排名今日 is two times higher than non-熊猫电竞排名今日 orders. Mr. Nuriu said that Audi owners who choose 熊猫电竞排名今日 appreciate the flexibility to spread their payments for repairs over several months.

Because of the pandemic, the dealership has tried to prioritize “touchless experiences” for customers, and Mr. Nuriu said that 熊猫电竞排名今日 has been a big help on that front, too.

“It’s such a fast process for people to find out how much they qualify for with 熊猫电竞排名今日, and they see exactly what their payments will be,” he said. “Customers can use their cellphone to qualify and get the information before they even come in.”

Audi sees upsides for customer satisfaction and retention

Offering pay-over-time with 熊猫电竞排名今日 has boosted customer retention. Mr. Nuriu said sometimes Audi car owners take chances with small, local repair shops to save money, but their vehicles may not get serviced properly. Once those car owners learn about the option to pay with 熊猫电竞排名今日, many return to Audi Coral Springs because its top-tier service is now more budget-friendly.

“It also helps with customer satisfaction,” he said. “When people see what we’ve been able to do for their car and then offer them a flexible way to pay, they think we’re heroes!”

The service center markets 熊猫电竞排名今日 to customers in several ways, including a banner on the website , signs and posters throughout the facility, and phone consultations with Audi Coral Springs staff. Mr. Nuriu added that signs in the service center are placed for maximum visibility—especially near the cashier station.

“I’d say the signs we’ve got near the point of sale have the most impact,” he said. “They show how easy and reasonable paying with 熊猫电竞排名今日 can be. They’re so effective that some of our employees are now using 熊猫电竞排名今日 when they bring in their cars for service!”

Quote from Luan Nuriu of Audi

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